ThamesValley Court Officer takes home excellence award for diversity

A member of Her Majesty's Courts Service from Thames Valley has been awarded the top prize at the Her Majesty’s Court Service National (HMCS) Awards ceremony in London.

Communications and Customer Services Officer, Marie Day, was presented with the Lord Chancellor's Award for her outstanding work to raise the way that courts engage with people who have learning difficulties.

Marie has worked tirelessly to promote a communications tool known as Makaton, developed by the Makaton Charity, which uses signs and symbols to give information.

Working together with the charity, Marie has developed bespoke signs for use in and around court buildings. Hendon Magistrates' Court, which opened late last year, was one of the first locations where the signs were used.

This year, thanks to Ms Day's work in the area, HMCS adopted the Makaton system so that any new court building or major refurbishment in England and Wales will include core Makaton symbols on their signage.

The Justice Secretary Jack Straw, commented:
"The courts have a responsibility to understand the needs of court users and engage with people in a meaningful way, and Marie Day's work has done that exceptionally well.

"Going to court can be a daunting experience for anyone, and I am extremely pleased to recognise Marie's achievements in making the courts more accessible to our diverse range of users."

Further information on the Makaton system and charity can be obtained from http://www.makaton.org/.

Posted by Asif Yusuf

Publisher of Diversity Link



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