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I was the lead Receptionist at AKT II for over 12 years, and the first point of contact for the company, I managed the day-to-day smooth running of the 5th Floor reception area.
I met and greeted all clients/guest/staff members with professionalism and integrity within the high standards of AKT II.
I took key responsibility for room bookings, travel arrangements for Directors and associates, corporate breakfast events, and prioritising the main demands of the business as they occurred.
Having started my career at Novotel West I have a wealth of supervisory experience from my time there and at Regus St.James Sq; where I handled all aspects of staff training (as well as in my role at AKT II), implemented a unique ‘colour coded’ postal system. This enabled a more accurate delivery mechanism to resident and external clients as well as ensuring that Link Clients were set up to receive their preferred business procedures.
I am a key focal source of support for members of staff with any queries and concerns they have, finding solutions and putting them at ease to create a good working environment, team ethos and good morale. For several years at AKT II, I was the sole Receptionist, required to undertake a multitude of tasks, covering the reception area, postal duties and organise suitable cover for lunch, sickness and any other type of absences.
I am confident, professional and outgoing, I enjoy the work I do and I’m a strong team player.
I would like to use all my skills and communication to cultivate a career within Equality Diversity and Inclusion, I feel passionate about educating myself and working with others within a role and subject that can be difficult to navigate and rewarding when helping others.
My successes have stemmed from essential skills, enhancing my critical thinking abilities and cultivated a reputation as a major contributor through communication and customer service. As well as possessing key organisational skills, I am able to facilitate positive change and impacting outcomes.


Career Specialism: Diversity


Please confirm the appropriate experience range you have in a previous role by using the drop-down menu option: 10-20


Looking For: Full Time


Looking for work in: London, Greater London, England


Where are you located?: South East London