Job Details

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Better Care Fund Coordinator

Sevenoaks, Kent, United Kingdom, GBP GBP - Annual Annual, Temporary


Peabody are looking for a Better Care Fund Coordinator to join our team in Sevenoaks. You will join us on a full-time, 2 year fixed term contract until 31st March 2023, and in return, you will receive a competitive salary of £25,127 per annum.

The Better Care Fund Coordinator role:

You will provide support to the Private Sector housing team with the administration of disabled facilities grants. In addition, you will provide support to three Health and Housing coordinators working within Acute Hospitals, this role is an integral part of the Integrated Discharge program responsible for avoidance of hospital admissions wherever possible along with providing a timely proactive discharge planning service.

Responsibilities of our Better Care Fund Coordinator:

- Being the first point of contact for staff, customers, colleagues, and stakeholders. You will need to accept and deal with enquiries from the general public who may be enquiring about a variety of grants available

- Undertaking home visits in order to complete necessary grant application forms and explain the grant process to applicants

- Proposing approval of grants, ensuring all information is submitted correctly

- Liaising with relevant organisations as necessary

- Ordering goods requested via grant assistance and ensuring invoices are processed in a timely manner and recommending payment

- Using resources effectively by managing own workload to maximise the benefit of the service to the individual

- Maintaining administration of files, spreadsheets, and a database (UNIFORM) as required by the service including, post handling, correspondence, telephone support, and other monitoring tools to ensure comprehensive case management and to enable the preparation of reports and statistics

- Ensuring that correspondence and comprehensible file notes on all contacts with or about the customers are kept on file and that file notes are factual and free from personal opinions, and where appropriate are clearly identified as confidential

- Collating and produce monitoring information as requested by both Peabody and Sevenoaks District Council

What we're looking for in our Better Care Fund Coordinator:

- GCSE's in English and mathematics at grade C or above or equivalent

- Empathy towards vulnerable people

- Understanding of confidentiality and data protection issues

- Understanding of the administrative requirements of the services

- Experience of providing excellent customer-focused service

- Experience of dealing with a wide range of people, including customers, staff, contractors, and external agencies

- Excellent verbal and written communication skills

- Good telephone manner

- Ability to maintain up to date records and reports

- Excellent organisational and planning skills

- Ability to determine priority tasks, meet tight deadlines and achieve goals

- Ability to collaborate and work as part of a team

- Excellent computer literacy skills, including Microsoft Office

- Ability to use spreadsheets

- Willingness to undertake relevant training

- Ability to attend occasional evening meetings as required

- A DBS check result which is satisfactory to Peabody

- Approachable with a can-do attitude

Benefits of becoming our Better Care Fund Coordinator:

- 25 days annual leave, plus bank holidays

- Paid Mileage at 45p per mile

- Up to 4% pension contribution matched 1:1

- Flexible benefits of 1% of salary with a minimum of £300

- Spot Bonus awards

- Long Service awards

- 24/7 access to a confidential employee assistance programme line

- Paid Induction Training and support to complete the Care Certificate (if required for the role)

- Paid DBS (roles that require enhanced checks will include both the child and adult barring checks)

- Peabody offers a variety of different types of roles and encourages staff development and progression

Closing date: Friday 12th March 2021, 5pm

If you feel have the skills and experience to become our Better Care Fund Coordinator, please click 'apply' now!

We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage BAME, LGBTQ+ and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and all opportunities provided by The Peabody Group

Job Details

Full Time
Sevenoaks, Kent, United Kingdom
GBP GBP - Annual Annual