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Job Details

Install FLM

Stony Brook, Suffolk County, United Kingdom, Permanent

Posted: 1day ago

Description:

Install FLM - WD

What you will do

Field Line Managers have excellent communication and customer service skills along with people management skills with the ability to develop and manage a team. They have the ability to deal with new and unexpected situations with a proactive and professional approach and have the ability to build strong relationships and inspire and influence others.

How you will do it

Planning and scheduling of manpower and equipment requirements for programmed jobs, guaranteeing that the jobs are completed within the specified time frame and budget allocated.

Management and monitoring of engineers' documentation to ensure both accuracy and expediency, including certifying timesheets for correct hour booking and appropriation.

Conduct regular safety and quality audits on the Engineers and Sub-Contractors to ensure that the employees are using the correct equipment in the correct manner.

Monitor Health & Safety of allocated staff and Sub-Contractors, ensuring compliance with all legislation.

Identify training needs by means of regular assessment with the engineers to identify any shortfalls. This includes conducting annual appraisals.

Manage work in hand to maximise productivity of the team, accuracy of forecasts, and jobs completed in a timely manner.

Monitor and control allocated budgets and prepare reports and programmes as required by the Service / Installation Manager.

To behave in a manner consistent with Johnson Controls culture and actively promote this culture within the team through inclusivity, diversity and empowerment.

To encourage the development of the team, ensuring employees are aware of their value to the organisation.

Identification of strong, talented potential staff with both the functional and technical knowledge and skills to do the job at a high level of accomplishment.

Manage debt and minimise disputes by liaising directly with the Credit Control Department, which in turn will allow invoices to be passed for payment.

Successfully select, recruit and retain a team of exceptional engineers and deputise for the Service / Installation Manager as required.

To establish, manage and monitor customer service to ensure high levels of customer satisfaction is achieved.

Managing Work in Hand with effective working capital. Main focus on financials of Margin, revenue and CIP control.

Maximise effectively PPM and break fix works to deliver high level of customer service.

Qualifications

What we look for

Excellent communication and customer service skills. People management skills with the ability to develop and manage a team, preferably within a field manager role.

Ability to deal with new and unexpected situations with a proactive and professional approach. Ability to build strong relationships and inspire and influence others.

P&L experience is desirable MUST hold a Full driving license.

Relevant industry Sprinkler experience is desirable. Project management experience is desirable.

Job Field Operations
Primary LocationGB-Surrey-Sunbury-on-Thames
Organization Bldg Technologies & Solutions

Job Details

1147795826
Any
Stony Brook, Suffolk County, United Kingdom
Permanent